Legal
Privacy Policy
Last updated: September 12, 2026
This policy explains what Firefly Electric (“we”, “us”) collects when you use emergencyelectriciantucson.com, why we collect it, and what we do with it. If anything here is unclear, call (520) 436-9952 and ask.
Information you give us
When you submit a service request form, call us, or text us, we receive the information you choose to provide — typically your name, phone number, service address or area, and a description of the problem with your system. We use that information for one purpose: to respond to your request and provide the service you asked about.
Calls and text messages
Calls to the number shown on this site are routed through a call-tracking service (CallRail). Call metadata — the number you called from, the time, the duration, and the page or source that led you to the number — is recorded so we know which marketing is working. Calls may also be recorded for quality and training purposes; if a call is being recorded you will be told at the start of the call. Text messages you send to that number are received and stored the same way any text message is.
Information collected automatically
This site uses Google Analytics 4 and Ahrefs Web Analytics to understand how visitors find and use the pages. These tools collect standard technical information such as approximate location (city level), device and browser type, referring source, and which pages were viewed. Google Analytics sets cookies in your browser. We do not use this data to identify you personally.
Form delivery
Service request forms on this site are delivered to us by Web3Forms, a third-party form processing service. The contents of your submission pass through their systems in order to reach our inbox.
What we do not do
- We do not sell your personal information.
- We do not rent or trade your contact details to marketing lists.
- We do not share your information with third parties except the service providers named above, or where we are required to by law.
How long we keep it
Service enquiries and the records associated with completed work are retained for as long as we need them for business, warranty, tax and legal purposes. Analytics data is retained according to the default retention settings of the platforms named above.
Your choices
You can ask us to stop contacting you at any time — reply STOP to a text, or tell us on a call. You can ask what information we hold about you and ask us to delete it, subject to records we are legally required to keep. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using Google’s browser add-on.
Children
This site is intended for adults arranging home services. We do not knowingly collect information from children.
Changes to this policy
If this policy changes, the updated version will be posted on this page with a new “last updated” date.
Contact us
Questions about this policy, or about information we hold: call or text (520) 436-9952, or send the question through our service request form.